FAQs

Returns/Refunds

All pieces and products are FINAL SALE and non-refundable. This policy stands otherwise determined by AWNW! Reminder, this is a small business. This policy is simply to protect my livelihood.


Shipping

- At this time only US Shipping is available, however I hope to potentially expand in the future and offer worldwide shipping. If you have a special international mailing request, email it to me. I will see how I can best accommodate.

-Items will ship within 1-3 business days! You will be provided with a tracking number for USPS to check the status of your package. Once an item is shipped, it is no longer within the control of A Whole New Witch Shop. All responsibility falls to the carrier, in which case is USPS.

*Please use the contact form for any further questions or email directly to [email protected]

 

Clothing Sizes

-T-shirts are unisex, but run like mens sizes. For a women's fit, you will most likely size down one size. See size chart photo.

 

Skin & Body Care

-All ingredients are from trusted sources and carefully hand selected and quality checked. Herb and oil sources are all-natural or organic and skin safe.

-Please check the ingredients, instructions, and notes for each individual product for details before purchasing. 

-Latex free gloves were worn at all times when handling product.

-Products can vary slightly due to the nature of herbs.

-Patch testing is recommended when trying a new product, especially for sensitive skin.

-Consult with your dermatologist and/or esthetician before use if you have any concerns.

-A Whole New Witch Shop is not responsible for any possible reaction or aversion to product. No refunds will be given. However please direct any questions to [email protected]