FAQs

Returns/Exchanges

-All pieces and products are FINAL SALE! Apparel exchange may be requested within 3 days of receiving your package for the same item in a different size, if the desired size is available. Returned items must be unwashed, unworn, no pet hair, etc. of which A Whole New Witch Shop has full discretion.

-Please keep in mind, this is a small shop, so unfortunately if you are in need of an exchange, you will be responsible for return and resend shipping label fees which will be determined at the time of the request. 


Shipping

- At this time only US Shipping is available, however I hope to expand in the future and offer worldwide shipping. If you have a special international mailing request, email it to me. I will see how I can best acommodate. 

-Items will ship within 1-3 business days! You will be provided with a tracking number for USPS to check the status of your package. 
Once an item is shipped, it is no longer within the control of A Whole New Witch Shop. All responsibility falls to the carrier, in which case is USPS.

-With the current state of USPS, please be patient as there may be some delays at this time. Please use the contact form for any further questions or email directly to awholenewwitch@gmail.com


Clothing Sizes

-T-shirts are unisex, but run like mens sizes. For a women's fit, you will most likely size down one size. See size chart photo.


Skin & Body Care

-All ingredients are from trusted sources and carefully hand selected and quality checked. Herb and oil sources are all-natural or organic and skin safe.

-Please check the ingredients, instructions, and notes for each individual product for details before purchasing. 

-Latex free gloves were worn at all times when handling product.

-Products can vary slightly due to the nature of herbs.

-Patch testing is recommended when trying a new product, especially for sensitive skin.

-Consult with your dermatologist and/or esthetician before use if you have any concerns.

-A Whole New Witch Shop is not responsible for any possible reaction or aversion to product. No refunds will be given. However please direct any questions to awholenewwitch@gmail.com